The 2022 United Nations Climate Change Conference, or COP27, is going on right now in Sharm El Sheikh, Egypt.  Given…

The biggest pre-determining factor affecting customer rates is customer density; how many customers a local distribution company (LDC) has per…

Last week, we disconnected 6 customers for non-payment.  Fortunately, they have all since got their accounts caught up and have…

A couple of years ago the Board of NOTL Hydro established a Green Committee.  This is the only committee of…

We still get calls asking if we are Ontario Hydro, or if we buy our power from Hydro One, or…

Heat pumps were on my list of potential topics and the recent announcement of a Clean Home Heating Initiative by…

Like every business and most individuals these days, NOTL Hydro is exposed to cyber security risk.  Cyber security risk is…

I wrote back in March about electric vehicles (EVs) and how I thought we would be up to the challenge…

Our customers really only want three things:  reliable service (no outages), a fair price and good service when needed.  I…

I have mentioned that prior to the passage of the Electricity Act, 1998 there were over 300 electricity distributors (LDCs)…