Residential Rates

Electricity Rates

Time-of-Use Price Plan Nov 1, 2023Nov 1, 2024
On-Peak18.2 ¢/kWh15.8 ¢/kWh
Mid-Peak12.2 ¢/kWh12.2 ¢/kWh
Off-Peak8.7 ¢/kWh7.6 ¢/kWh
Chart showing time of use price plan tiers and time periods.
Tiered Price Plan Nov 1, 2023Nov 1, 2024
Tier 110.3 ¢/kWh9.3 ¢/kWh
Tier 212.5 ¢/kWh11.0 ¢/kWh
Tier-1 Thresholds – Nov 1 to April 30 = first 1,000kWh. May 1 to Oct 31 = first 600kWh
Chart showing tiered electricity rates and levels throughout the year.
Ultra-Low Overnight Price Plan Nov 1, 2023Nov 1, 2024
ULO On-Peak28.6 ¢/kWh28.4 ¢/kWh
ULO Mid-Peak12.2 ¢/kWh12.2 ¢/kWh
ULO Weekend Off-Peak8.7 ¢/kWh7.6 ¢/kWh
ULO Ultra-Low Overnight2.8 ¢/kWh2.8 ¢/kWh
Chart showing ultra-low overnight rate structure.

All electric charges are reduced on Residential bills by:

  • 13.1% (Ontario Electricity Rebate) for usage as of Nov 1, 2024.
  • 19.3% (Ontario Electricity Rebate) for usage as of Nov 1, 2023.
  • 11.7% (Ontario Electricity Rebate) for usage as of Nov 1, 2022.
  • 17.0% (Ontario Electricity Rebate) for usage as of Nov 1, 2021.
  • 18.9% (Ontario Electricity Rebate) for usage as of May 1, 2021.

2024 HOLIDAY SCHEDULE (24 HOURS OF OFF-PEAK)

DateHolidayDateHoliday
Monday, Jan 1New Year’s DayMonday, Aug 5Civic Holiday
Monday, Feb 19Family DayMonday, Sep 2Labour Day
Friday, Mar 29Good FridayMonday, Oct 14Thanksgiving Day
Monday, May 20Victoria DayWednesday, Dec 25Christmas Day
Monday, Jul 1Canada DayThursday, Dec 26Boxing Day

OTHER RATES – January 1, 2024 to December 31, 2024

The following rates are being charged to NOTL Hydro residential customers.

SUMMARY OF RATES 
ElectricityBased on above
Total Other Fixed Charges$35.10/month
Total Other Variable Charges$0.0211/kWh
MONTHLY RATES DETAIL (OEB APPROVED) 
Service Charge$33.13/month
Rate Rider for Disposition of Deferral/Variance Accounts – Group 2 – effective until December 31, 2024$0.85/month
Rate Rider for Disposition of Account 1576 – effective until December 31, 2024$0.45/month
Smart Metering Entity Charge – effective until December 31, 2027$0.42/month
Rate Rider for Disposition of Deferral/Variance Accounts – effective until December 31, 2024$0.0030/kWh
Rate Rider for Disposition of Capacity Based Recovery Account Applicable only for Class B Customers – effective until December 31, 2024$(0.0001)/kWh
Rate Rider for Disposition of Global Adjustment Account – Applicable only for Non-RPP Customers – effective until December 31, 2024 (Customers with a retailer)$0.0004/kWh
Retail Transmission Rate – Network Service Rate$0.0109/kWh
Retail Transmission Rate – Line and Transformation Connection Service Rate$0.0014/kWh
Wholesale Market Service Rate (WMS) – not including CBR$0.0041/kWh
Capacity Based Recovery (CBR) – Applicable for Class B Customers$0.0004/kWh
Rural or Remote Electricity Rate Protection Charge (RRRP)$0.0014/kWh
Standard Supply Service – Administrative Charge (if applicable)$0.25/month
Adjusted Usage – line loss3.74%

 

Service Charges

Effective January 1, 2024
As approved by the Ontario Energy Board
Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:
 
Customer Administration  
Arrears Certificate – Hydro $15.00
Arrears Certificate – Water (no HST) $15.00
Statement of Account $15.00
Pulling Post Dated Cheques $15.00
Duplicate Invoices for Previous Billing $15.00
Request for other billing information $15.00
Easement Letter $15.00
Account History $15.00
Credit Reference/Credit Check (plus credit agency costs) $15.00
Returned Cheque Charge $15.00
Charge to Certify Cheque $15.00
Account set up charge/change of occupancy charge (plus credit agency if applicable) $30.00
Special Meter Reads $115.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $145.00
 
 
Non-Payment of Account 
Late Payment – per month1.5%
Late Payment – per annum19.56%
Reconnect Charges at Meter – During Regular Hours$115.00
Reconnect Charges at Meter – After Regular Hours$415.00
Reconnect Charges at Pole – During Regular Hours$225.00
Reconnect Charges at Pole – After Regular Hours$810.00
 
Temporary Services 
Temporary Service Install & Remove – Overhead – No transformer$ Variable
Temporary Service Install & Remove – Underground – No Transformer$ Variable
Temporary Service Install & Remove – Overhead – with Transformer$ Variable
 
Other Services 
Service Call – Customer-owned Equipment – During Regular Hours$225.00
Service Call – Customer-owned Equipment – After Regular Hours$810.00
Specific Charge for Access to the Power Poles – per pole/year$37.78

**ALL above charges are subject to HST (exception water arrears certificate)