What is the current rate of electricity?
If you are on Time-of-Use rates, your consumption in kWhs is separated into three periods; On-Peak (demand is highest), Mid-Peak (demand is moderate) and Off-Peak (demand is lowest). View current rates here. View more information about Time-of-Use rates.
How often will I be billed?
All residential and commercial accounts are billed on a monthly basis. The consumption billed will be for the previous month (depending on reading dates). Therefore, the bill that you receive in June will be for consumption from the month of May.
How often are my meters read?
Hydro - All residential & small commercial accounts should now have a smart meter installed at their residence. These meters allow us to read your meter every hour of each day.
Water – Water meters are read every other month by the Town of Niagara on the Lake. Customers who have an inside meter will be left a card should access not be available at time of reading. Please contact our office via phone or online with a reading to avoid over/under billing.
Why do my bills vary in cost?
Your electricity and water consumption change on a monthly basis. Some of the contributing factors are the weather, age of the appliances in your home, how you use your energy, how many people living in your home, how often you are there and the number of days the billing period covers.
During the summer period, air conditioner, pool pumps and dehumidifiers contribute a larger portion of your billed consumption. Alternatively, in the winter an increase in consumption may be due to furnace fans, electric heat, electric fireplaces, etc.
What uses the most electricity in my home?
The appliances that use the most energy in you home are:
· Electric base board heaters
· Electric water heaters
· Electric stove
· Electric dryer
· Micro Furnaces
· Fridge or freezer
· Fish tanks
· Water beds
· Air conditioners